Board Thread:Technical Help/@comment-34355316-20180115221430/@comment-20391248-20180120200302

You could clear your cache by clicking the 'Clear Cache' button in the CPI phone settings.



If the problem still happens you could contact [https://help.disney.com/en_US/clubpenguinisland/Contact? Disney Club Penguin Island support] to see if they know of the issue and ways to deal with it or alternatively you could write comment about the bug on the beta test bug report post so the team become aware of it.