User:Wiggy1223/Messages sent to CP

This is the page where I put messages that I have sent to Support.

Ticket ID #11502212-18666
> --[Browser Information]- > Web Browser: msie 7.0 on win

> IP Address: ---.--.---.-- > > > > Why isn't there anymore things on the Elite Gear for Non-Members? What's the point of doing Field-Ops if you're a non-member now? > There should be a new item every 2 weeks, 1 month etc. > By the way, what does it mean by 'upgrade' on the Help box?

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Ticket ID: 11502212-18666

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Hello there,

Thank you for taking the time to write to us!

That is a really great question. At this time, certain Elite Gear items are only available to penguins that have a membership. The reason that these penguins have access to exclusive content is because they pay to have access to it!

In order to keep making cool new things for every penguin, we require a source of funding. Most websites use advertisements, which we do not believe our users should be subjected to. In order to keep Club Penguin advertisement free, we decided to offer a special membership package. This is an available option for any player that's interested in experiencing everything that Club Penguin has to offer.

With all of the help from our member penguins, we are able to provide many exciting aspects of the game to all penguins. From amazing parties and mini-games, to free items for any penguin to collect.

As well, I understand that you are inquiring about upgrading your gear. What this means is that you can 'upgrade' from your old Secret Agent gear to the new EPF gear. Penguins with membership can do this by earning medals and using the medals to purchase new Elite Gear!

If you have any other questions, please feel more than welcome to write to us at anytime. We are always here to help!

Kindest regards,

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Club Penguin Support

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