Board Thread:Questions and Answers/@comment-8081509-20131228223404/@comment-4500149-20131228230305

The name of the item you are talking about is The Insta-Hero. New players can get it by visiting the Clothes Shop for the first time. However, unlike the New Player Red Baseball Hat and New Player Background, the items in Introduction to Club Penguin were not automatically added to all existing players' inventories. So unfortunately, only new players can currently get it.