User blog:Bigbird96/Puffle Roundup Email

I was looking through my email for pictures, and I found this email response to a glitch I told the Club Penguin team about:

My message
Server - Abominable Time - 6:48 AM EST Room - Puffle Roundup game Clicking Finish when you complete a round makes a message pop up saying that you have been removed from the server. I didn't  do anything bad or saying anything bad the whole time I was on that server.

Club Penguin's response
Hi there Bigbird96, Thank you very much for writing in to let us know what you experienced while playing Puffle Round-Up. As you may know there are many cool secrets in the world of Club Penguin. Not too long ago, penguins found a way to play Puffle Round-Up in their igloo. This was thought to be another secret that was hidden in the game, when in fact it was a bug that needed to be fixed. After we fixed that bug, a new problem popped up where penguins that played Puffle Round-Up behind the Pet Shop, were being removed from the server after a little while. When a penguin is removed from the server, a message comes up that tells the penguin to be careful about what they say and do online. I would like to assure you that your penguin has done nothing wrong and we are working very hard to fix this bug. We are very sorry for any confusion this issue has caused you. Until we fix this bug, we are encouraging you to enjoy the other mini-games that can be played around the island. Thank you very much for your help and patience. Have a wonderful day, Corinne H Club Penguin Support

-- I'm Big Bird!  Say something!  01:32, 31 August 2009 (UTC)