User blog comment:Commander Bsyew/Rudeness from Club Penguin Support/@comment-4500149-20120830002029

That doesn't really sound like Club Penguin support. :P Also, I don't think they would accuse a kid over the phone of hacking. Yes, they make bad puns involving penguins and snow and such, but this doesn't sound like them. Are you sure this friend is credible?